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Ui4free Print Templates UX User Journey Map Template

UX User Journey Map Template

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2021-05-02 19:23:40 Post in category

UX User Journey Map Template

With auto-layout

Journey maps are a common UX tool. They come in all shapes, sizes, and formats. Depending on the context, they can be used in a variety of ways.


Most journey maps follow a similar format: at the top, a specific user, a specific scenario, and corresponding expectations or goals in the middle, high-level phases that are comprised of user actions, thoughts, and emotions; at the bottom, the takeaways: opportunities, insights, and internal ownership.

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